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Operating Policy of the Personnel Certification Accreditation Committee (PCAC)

PUBLIC POLICY PCAC-PL-502 Issued: 2015-2-18, Revision: 1

References PCAC-PL-501: Accreditation Policy for Personnel Certification Accreditation Program
ANSI Constitution and By-Laws
ISO 9000:2005, Quality management systems - Fundamentals and vocabulary
ISO/IEC 17000:2004, Conformity assessment - Vocabulary and general principles
ISO/IEC 17024:2012, Conformity assessment - General requirements for bodies operating certification of persons
Robert's Rules of Order
1.1The objective of this document is to govern the operation of the Personnel Certification Accreditation Committee (herein, PCAC) in accordance with the requirements of ANSI Constitution and Bylaws.
2.1For the purpose of this document, the relevant definitions given in ISO/IEC 17000, Conformity Assessment – Vocabulary and general principles and ISO 9000, Quality management systems – Fundamentals and vocabulary, apply.
3.1PCAC was established on March 21, 2002, by the Conformity Assessment Policy Committee (CAPC) and the ANSI Board of Directors to be responsible for the operational aspects of ANSI’s Personnel Certification Accreditation Program (herein, Program) and related activities, except as otherwise provided in the ANSI Bylaws or in procedures approved by CAPC and / or the ANSI Board of Directors.
3.2The specific duties and responsibilities of the PCAC members include:
a)approve key policies governing the operation of the Program;
b)assuring consistency of decision making as well as the criteria used therein;
c)serve on appeals and complaints task groups as appointed by the PCAC Chair;
d)promote and provide guidance to market the Program;
e)provide guidance regarding international initiatives supporting the Program;
f)provide guidance to support educational initiatives related to the Program;
g)determine areas of research required to improve the Program;
h)serve on task forces / subcommittees as appointed by the PCAC Chair;
i)serving on evaluation task groups (herein, ETGs)
4.1Membership on PCAC shall reflect a balance of all interested personnel certification stakeholders including experts in the field of personnel certification. Total membership will be limited to operate effectively; however PCAC should endeavor to disseminate information to and receive input from stakeholders involved in the certification of personnel to include consumers. The requirements to serve on PCAC shall include:
a)minimum of five years of experience in the field of personnel credentialing;
b)demonstrated expertise in the field of personnel certification;
c)commitment to actively participate in the quarterly PCAC meetings;
4.2PCAC shall have a voting membership not less than 10 and not more than 20 persons. PCAC vacancies created by members leaving before the expiration of their term may be filled by appointment for the remainder of the term by the PCAC Chair. Each PCAC member nomination shall be submitted to CAPC for approval.
4.3The PCAC voting membership shall include representatives from personnel certification bodies (herein, CBs), psychometricians, government, consumer / public interest organizations, education / training and other individuals (at large) concerned with third party personnel certification activities. Any single interest category shall be limited to less than half of the full PCAC membership.
4.4Members shall be appointed for a term of three years and shall be eligible for reappointment for two additional terms. All membership terms shall commence on January 1st. The terms of the PCAC members shall be staggered so that only one-third of the positions on PCAC shall conclude at the end of each calendar year. The rotation plan will assure that the Committee continues to be balanced and representative of the stakeholder interests.
4.5A membership roster shall be maintained and made publicly available upon request. The identity of the Committee Chair and their employer shall be listed on ANSI’s website
4.6A member who has decided to resign shall submit a letter of resignation to the Chair with a copy to the ANSI staff secretary.
4.7ANSI shall appoint a non-voting staff secretary, who shall be a member of ANSI staff.
5.1The PCAC officers shall consist of a Chair and Vice-Chair. Each officer shall serve for a term of one calendar year.
5.2Each officer shall be elected by the membership of PCAC and shall be eligible for re-election for up to three consecutive years, exclusive of regular PCAC membership terms, or until a successor takes office. Election shall be by open ballot.
6Subcommittees, Task Groups, and Liaisons
6.1The Chair of PCAC may establish advisory subcommittees and task groups to advise PCAC on its activities. Membership of such subcommittees and task groups shall not be limited to PCAC membership. The PCAC Chair with consultation from PCAC members shall select persons to serve on subcommittees, task groups and liaisons based on their recognized technical expertise, experience, training and education. The Chair must also ensure a balanced representation of stakeholders in all subcommittees, task groups and liaisons.
7Nominations and Elections
7.1The Chair shall annually appoint a Nominating Committee of not less than three members. By majority vote, the Nominating Committee shall nominate the following:
a)candidates to serve as Chair and Vice-Chair;
b)candidates for Committee membership to fill vacancies and expired terms.
7.2The Nominating Committee may solicit candidacies from the other PCAC members, the community of interest and the other interested parties. The Nominating Committee shall forward its annual nominating report to the staff Secretary, who shall submit it to PCAC. Other nominations may be submitted by petition signed by at least five PCAC members. Prior to the last PCAC meeting of the calendar year, PCAC shall elect by open ballot individuals for each officer position for the succeeding year, and vote on memberships to fill vacancies and expired terms, as appropriate. The names of new PCAC-nominated members are sent to the Conformity Assessment Policy Committee (CAPC). Newly confirmed PCAC members are invited to attend the last calendar meeting as ex-officio members without vote as part of their orientation program.
8PCAC Committee Meetings
8.1PCAC shall hold quarterly scheduled meetings each year. A schedule of the meeting dates, times and locations shall be established at the beginning of each year. The Secretary shall distribute the schedule to the PCAC members. The schedule may subsequently be changed at the discretion of the PCAC Chair. Schedule of meetings will be placed on the ANSI website as public information.
8.2The Chair may call special meetings. The staff Secretary may also call a special meeting on receipt of a petition signed by at least fifty percent of the current PCAC voting membership.
8.3The staff secretary shall give notice of all meetings and include a draft agenda containing the main items to be considered. Agenda items will be marked to indicate what items will be in closed session. All meeting dates shall be published.
8.4At PCAC meetings, the presence of a majority of the current PCAC voting membership shall constitute a quorum which would include members who are participating by phone / internet / video teleconference.
8.5The staff secretary shall be responsible for the preparation of general and if appropriate, confidential minutes of all the PCAC meetings. Minutes shall be made available in a timely manner. The minutes will be approved at the next PCAC meeting.
9Relationship of PCAC to the Applicant Certification Body
9.1ANSI staff shall be responsible for all communications with the applicants / accredited CBs regarding the PCAC actions and decisions.
10Relationship of PCAC to Assessors
10.1PCAC will receive accreditation reports from ANSI assessors regarding the CBs’ compliance with ANSI/ISO/IEC 17024. It is the ANSI assessors who have the responsibility for review of the application materials and onsite assessment of the CB. The staff shall appoint an ETG to review the report submitted by the assessors. The ETG must have a minimum of two PCAC members, one being a psychometrician and the other a representative of one of the other areas of interest on PCAC. The ETG shall present the report to PCAC for an accreditation action.
11PCAC Actions
11.1The following actions shall require approval by two-thirds of the current PCAC voting membership, excluding abstentions, but not less than a majority of the voting members. The voting may be at a meeting or by electronic ballot. The voting results are to be recorded and kept on file according to ANSI records management procedures.
a)possible actions by PCAC to approve the accreditation status of the CB are: Accreditation, Accreditation Denied, Suspension of Accreditation, Probationary Accreditation, Accreditation Withdrawn, Maintaining Accreditation, Extending Accreditation, Reducing Accreditation.
1)ACCREDITATION: CB has successfully complied with all requirements of ANSI/ISO/IEC 17024. No nonconformities (herein, NCRs) are found or all have been closed. Accreditation is for five years until the next scheduled reassessment has been completed.
2)ACCREDITATION DENIED: Action taken regarding a CB that has applied for initial accreditation with ANSI and has not been able to close NCRs over the period of time granted by PCAC. CB has not voluntarily withdrawn from the process.
3)SUSPENSION OF ACCREDITATION: Action for temporary invalidation of the statement of conformity, for all or part of the specified scope of accreditation of the CB. A specific statement shall be issued indicating the specific scope of accreditation that is not being fulfilled. This is not an accredited category and the ANSI accreditation symbol cannot be used during this period of time in association with the specified scope.
4)PROBATIONARY ACCREDITATION: Probationary action is taken when a currently accredited CB has one or more NCRs regarding the requirements of ANSI/ISO/IEC 17024 and has not been able to close these NCRs over a period of time granted by PCAC. The terms of the probation will designate an additional agreed upon period of time for the NCRs to be closed. Failure to close NCRs within the period of probation may result in accreditation being suspended or withdrawn. This category is considered an accredited category and does not affect the issuance of certificates.
5)ACCREDITATION WITHDRAWN: Removal of accreditation status from a CB due to inability to close NCRs after the period of time granted by PCAC.
6)MAINTAINING ACCREDITATION: Successfully demonstrates through an annual surveillance process that all of the accreditation requirements have been met over the past twelve months. PCAC will provide oversight of the assessors regarding the review of NCRs identified to see if the actions appear to be sufficient and effective;
7)EXTENDING ACCREDITATION: A formal application that responds to the applicable requirements of ANSI/ISO/IEC 17024 is submitted that is specific to adding a scheme. A document review and when appropriate, an onsite assessment is conducted to determine if the requirements are met. Based on this evidence, PCAC determines if the extended scope is added to the accreditation status;
8)REDUCING ACCREDITATION: When one of the scheme(s) no longer meets all of the requirements associated with ANSI/ISO/IEC 17024.
b)action(s) on proposed changes to the following documents:
1)PCAC-PL-501: Accreditation Policy for Personnel Certification Accreditation Program
2)PCAC-PL-502: Operating Policy of the Personnel Certification Accreditation Committee (PCAC) (this document)
11.1.1If an electronic term ballot is needed, the voting period shall last at least one week and the results of the ballot shall remain confidential within PCAC until the ballot is closed. All negative votes must be accompanied by a written explanation and shall be reported to the PCAC members. PCAC members will be provided an opportunity to respond to negative votes by either reaffirming or changing their own votes within two weeks.
11.2Except for actions in 11.1, all other actions at a PCAC meeting at which a quorum is present may be taken by a simple majority of the voting members present. In the event a quorum is not present at a PCAC meeting, all substantive decisions made at the meeting must be affirmed by a majority electronic ballot vote or at a subsequent PCAC meeting at which a quorum is present.
11.3If a PCAC vote is taken on a specific CB in which a PCAC member has declared a conflict of interest, the member shall leave the room during discussion and vote. The member shall also abstain from voting and the abstention shall be noted in the minutes and / or voting record.
12PCAC Hearing of Appeals
12.1Appeals may be made by anyone materially interested in or affected by an action or inaction of PCAC that is within the scope of the Committee and the accreditation being considered. Appeals shall be handled in accordance with the appropriate ANSI AS procedures.
13.1Complaints may be heard by PCAC in accordance with the appropriate ANSI AS complaints procedures.
14PCAC Member Participation
14.1Absence by a PCAC member at two or more meetings in one calendar year may be construed by PCAC as a lack of interest in serving on PCAC. PCAC may recommend to CAPC that the appointment of the member on the committee be terminated.
15Parliamentary Procedure
15.1On questions of parliamentary procedure not covered by this policy, Roberts' Rules of Order (latest edition) shall prevail.
16.1The Program shall safeguard confidentiality of all information obtained in the course of accreditation activities at all levels of the ANSI organization, including any committees and/or external bodies or individuals acting on the Program’s behalf.
16.2Except as required in this document, information about a particular CB shall not be disclosed to a third party by any Program participants, PCAC members, ANSI staff, ANSI agents, PCAC subcommittees and task group participants, or by any ANSI subcontractors without the written consent of the CB. Where the law requires information to be disclosed to a third party, the CB shall be notified that such information has been or will be provided.
17Determination of Conflict of interest
17.1All assessor and members of PCAC are subject to the following the PCAC policies regarding potential conflict of interest.
17.2If an individual has a potential conflict of interest but has not recused himself / herself or otherwise taken action to ameliorate the conflict of interest, and members of PCAC or ANSI staff believe that the conflict of interest still exists, then PCAC, through formal vote, shall determine whether or not to exercise one or more of the following options:
a)exclude the PCAC member from specific discussions and voting on the issues about which the conflict of interest occurs (in conformance with clause 11.3 of this document). The individual must then either physically leave the room or not remain connected electronically;
b)recommend to CAPC and the ANSI Board of Directors that the appointment of the member to PCAC be terminated.
18.1Any non-editorial changes to this policy document must be approved by PCAC.

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