ANSI - American National Standards Institute

Program Administrator, Procedures & Standards Administration (PSA)

Supervisor: Sr. Director, PSA

Office: New York, NY

Position Summary

The Program Administrator, PSA, will work as part of a team in supporting three committees that oversee the American National Standards (ANS) process and ANSI's International Procedures:  the ANSI Board of Standards Review (BSR), ANSI Executive Standards Council (ExSC) and ANSI Appeals Board.  This includes work in support of the standards developer and U.S. TAG to ISO accreditation programs, the standards developer audit program, PSA records management (hard copy and electronic), issuance of ANS-related notifications and daily data management through FileMaker (FM). 

The procedures that govern this work include: 

Data produced weekly by PSA is included in ANSI Standards Action (

Essential Functions

  • Interface with and support the members of the ANSI BSR, ANSI ExSC and ANSI Appeals Board
  • Interface and provide excellent customer service to 240 ANSI-Accredited Standards Developers (ASD) and 230 ANSI-Accredited U.S. Technical Advisory Groups (TAGs) to ISO
  • Review documentation submitted to PSA by ASDs in support of the approval of documents as American National Standards (ANS) and prepare it for review by the ANSI BSR
  • Enter data into PSA's FileMaker system
  • Print, organize and manage PSA hard copy records and electronic files
  • Work with ASDs to schedule audits on a routine cycle
  • Assist with the review of accreditation and audit documentation, including procedures, data, excel charts, etc., and perform related work
  • Issue ANSI approval and other notices through FileMaker
  • Manage public notices and website sections for ANS under Continuous Maintenance and Provisional ANS (see ANSI Essential Requirements)
  • Manage committee balloting processes:  issuance, vote tracking and analysis
  • Assist with Annual Compliance processes for ASDs and TAGs
  • Develop and maintain model communications for routine use in response to public inquiries
  • Manage PSA SharePoint sites and social media presence
  • Work cooperatively with all other departments in ANSI

Additional Responsibilities

  • Willingness to work as a team and assume new responsibilities as the need arises and as continuous improvement changes the way the PSA Department works
  • Willingness to work on special projects, like Workshops and training
  • Limited travel, as needed

Education and Training

  • Bachelor's degree with one year or more work experience (or equivalent work experience)

Skills and experience

  • Strong commitment to excellent and timely customer service
  • Willingness to be flexible, cross-train and contribute to process improvements
  • Ease with interacting with all levels and types of inquirers:  public, ANSI Members, administrative staff, advocates, executives, etc.
  • Interest in reading and assessing complex documents
  • Analytical ability
  • Attention to detail
  • Clear writing skills
  • Familiarity with Microsoft office, including Word, PowerPoint and Excel
  • Familiarity with FileMaker a plus but not required, though must be comfortable learning new software
  • Interest in making a long-term commitment to learn all aspects of the PSA Department's work

Points of Reference

ANSI is an equal opportunity/affirmative action employer. ANSI does not discriminate on the basis of race, sex, color, disability, national origin, religion, creed, age, marital status, sexual orientation, citizenship or authorized alien status, or veteran status.

To Apply:

To apply, please submit a cover letter, resume, and salary requirements to

 Homeland Defense and Security Standardization Collaborative