ANSI - American National Standards Institute

ISO Secretariat Operations: Taking the Secret out of the Secretariat

Course No. 205 - One day seminar


Obtain insight and advice on every aspect of successful International Organization for Standardization (ISO) committee management. Increase your understanding of the international standards development process and alternative deliverables, and learn effective management techniques. Acquire knowledge of the roles and responsibilities of all committee officers. Understand ANSI's relationship to ISO and the International Electrotechnical Commission (IEC). Learn about requirements for ISO committee meetings, and helpful hints on preparation for and conduct at meetings. Also covered are special issues for Secretariats, including a review of new ISO electronic management tools.

What You Will Learn:

  • The mission and organizational structure of ANSI, ISO and IEC
  • How a national body participates in the technical work of ISO and IEC
  • The concept of global work teams
  • ANSI-accredited U.S. Technical Advisory Groups (TAGs) and Technical Advisors (TAs)
  • The formation of and responsibilities of technical committees, sub-committees, working groups, and ad hoc groups
  • The qualifications, appointment and responsibilities of the secretary, chairman, convener, rapporteur, project leader and liaison officer
  • The secretary's responsibilities at each stage of the technical work.
  • The principles of consensus, project management, cost effectiveness and discipline
  • How to use the new ISO/IEC Directives and Supplements
  • IEC/ISO deliverables development process
  • Alternate procedures
  • New alternate deliverables
  • How to prepare, number and issue committee documents
  • Project and document tracking systems
  • Management of key elements of data regarding people and projects
  • Meeting schedules, preparation, how to call a meeting, prepare a draft agenda and issue documents
  • The secretary's role at a meeting and interaction with the host
  • Recording decisions made by the committee

Special issues of Secretariat are reviewed including:

  • ISO, IEC and European Strategy
    • European Committee for Standardization (CEN)
    • Helpful hints for the ISO/CEN Vienna Agreement
    • European Committee for Electrotechnical Standardization (CENELEC)
    • IEC/CENELEC Dresden Agreement
  • ISO/Technical Committee (TC) Business Plans
  • ISO/TC Server website
  • Electronic Balloting
  • ISO Electronic Templates
  • Electronic File Issues
  • ISO Electronic Management Tools

After attending this program participants will understand:

  • The purpose and value of international standardization and the key voluntary consensus standards organizations
  • The ISO and IEC organizational structure and the corresponding U.S. national structure
  • The six-stage project development cycle and related international procedures
  • The requirements related to the conduct of international committee meetings
  • How to effectively manage the international standards development process and secretariat committee activities

Who should attend:

Those holding, or anticipating holding, ISO committee secretariats on ANSI's behalf and anyone requiring an in-depth knowledge of ISO and IEC procedures for technical work.


ANSI will offer this course [FREE OF CHARGE] for individuals in the U.S. who serve in the following roles:

  • Secretariat of an ISO TC or SC
  • U.S. TAG Administrator for ISO TC or SC
  • Officers of U.S. TAGs
  • Delegates to ISO TC or SC meetings

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