ANSI - American National Standards Institute
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ANSI Requests Online User Feedback


New York, Dec 18, 2003

On January 2, 2003, the American National Standards Institute (ANSI) launched a redesign of the ANSI Online website (www.ansi.org), introducing several improvements and features to enhance communication and information delivery services for ANSI’s members and site-users alike. As the one-year anniversary approaches, the Institute has reached out to its members and constituents for feedback on their experience with the site during the past year.

“To improve the value of our website and its features, and to offer our members the most resourceful tool possible in a website, we need to know what kind of experience our users have had with the site since the re-design,” states Greg Fine, ANSI director of membership. “Our goal is to consistently improve upon the quality and usability of the current website, for the benefit of ANSI members and all ANSI online users.”

To do this, ANSI has developed a brief questionnaire requesting specific feedback on the user’s experience with the document library and the Sharepoint document notification systems, the largest and most valuable enhancement to the site. Questions pertain to both the “member only” and public document libraries, inquiring how often, and through which tools users access these special website features. The questionnaire also asks respondents to rate their experience with ANSI Online as a whole, and offers them an opportunity to provide additional comments regarding any other area of the website.

Please click here to view the questionnaire. Feedback can be faxed back to 212-398-0023. Comments can also be provided to ANSI by following the links on the “Contact Us” page of the site.

“When ANSI redesigned the site, it did so to enhance the “user experience” with ANSI and to promote collaboration and communication of the membership,” states Fine. “This is why we encourage our members and site-users to share their comments about the site, so that the Institute can continue to serve and grow with the needs of its constituents.”

The re-launch of ANSI’s site included a new and improved design and navigational structure, as well as a unique log-on ID and password for each user. “Frequently Asked Questions” and “Help” pages were developed to address common issues; recent ANSI Online enhancements include the Spanish translation of the majority of its “overview” pages (see related story).


View questionnaire

ANSI Membership