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ANSI President and CEO Joe Bhatia Delivers Keynote at SPRING Quality and Standards Conference


New York, Jul 11, 2011

As the global marketplace continues to expand and international trade and manufacturing cross new borders, the American National Standards Institute (ANSI) works to promote the power of standardization and encourages the adoption of U.S. and international standards where they meet the needs of the user community. In accordance with this mission, S. Joe Bhatia, president and CEO of the American National Standards Institute (ANSI), traveled to Singapore to address 600 government and corporate leaders from around the globe at the SPRING Singapore Quality and Standards 2011 Conference on June 29, 2011.

The theme of the conference, Quality and Standards – Building Trust in Products and Services, examined the role of standards and conformance programs in boosting consumer confidence in a complex and interconnected global marketplace where products, components, and services are produced, exported, and sold in different markets throughout the world.

“Standards and conformance play an absolutely critical role in today’s global market,” said Mr. Bhatia. “Though our nationalities, customs, and professional perspectives may be different, we are all consumers. We rely on standards and conformity assessment programs to keep us safe and ensure the quality of the products we buy and the systems we rely upon.”

Mr. Bhatia also highlighted some of the international, regional, and bilateral trends currently shaping the standardization and quality assurance landscape, citing the quality management system standard ISO 9001 as a prime example of the power of standardization in delivering economic and social benefits. He pointed to a recent survey from the Independent Association of Accredited Registrars (IAAR) indicating that 84% of ISO 9001-certified companies realized a positive return on investment, as well as improved perceived quality, customer satisfaction, and increased market share.

He also stressed the importance of bilateral partnerships in responding to emerging global priorities.

“To me, it is clear that international trade partnerships are more important now than ever as we seek out standards-based solutions to the challenges that face us all.

“Standards and conformance have the power to build consumer confidence and restore trust, assure quality, provide extra cost savings, increase efficiencies, and attract and retain customers. They also foster innovation and facilitate trade – enabling companies, and economies as a whole, to survive, grow, and thrive,” he continued.

“Simply put, standards boost business.”

Click here to read more about the SPRING Quality and Standards Conference.


SPRING is the Singapore national standards body to the International Organization for Standardization (ISO). In addition, SPRING is Singapore’s national authority for the accreditation of conformity assessment bodies. It also enforces the Weights & Measures Act and manages the Singapore Consumer Protection Registration Scheme.

ANSI Focus on Services Standards