Consumers provide critical, first-hand perspectives on how products will be perceived and used in the marketplace. The consideration of these insights improves standards outcomes for all end users, while helping to drive innovation, strengthen industry, and fuel our nation’s economy.
Here’s an example most people can relate to: Consumers played an essential role in the development of the consumer safety performance specification for shopping carts (ASTM F2372-15, Standard Consumer Safety Performance Specification for Shopping Carts). Consumer representatives voiced concern about needs for better labeling and increased education for consumers. Their input helped shape a new label and additional safety requirements for shopping carts that were incorporated into the standard. ASTM F2372-15 is still active and covers performance requirements, test methods, and labeling requirements for shopping carts and restraint systems.