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ANSI Seeks Comments on Proposed ISO Technical Committee on Online Catering Service


Submit Feedback by June 10, 2022

As the U.S. member body to the International Organization for Standardization (ISO), the American National Standards Institute (ANSI) is seeking comments on a proposal for a new ISO Technical Committee (TC) on online catering service.

SAC, the ISO member from China, has submitted a proposal to ISO for a new ISO TC on online catering service with the following scope statement:

The scope will include, but is not limited to:

  • Vocabulary, principles, and framework of online catering service
  • Guidelines for service of online catering service providers, including physical restaurants, virtual kitchens/virtual restaurants
  • Contents and methods of meal display and information description on online catering service website/App, and accessible online ordering
  • Operation management of online catering service providers, including purchasing and inventory, marketing
  • Monitoring, evaluation, and improvement of service

Online catering service (OCS) is a new catering service that orders food online and delivers it to a designated place without direct contact between OCS providers and customers. According to the proposal, there is a lack of corresponding standards in the physical restaurants providing meal takeaway services, and the proposed TC would be dedicated to filling the gaps in the standards in the field of OCS.

Review the proposal for additional information and submit comments to Steven Cornish, ANSI senior director of international policy and strategy, [email protected], by close of business on June 10, 2022. Based on input received from U.S. stakeholders, a recommended ANSI position and any comments will be developed and presented at the ANSI ISO Committee (AIC) for approval before ISO's voting deadline of July 20, 2022.


Jana Zabinski

Senior Director, Communications & Public Relations


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Beth Goodbaum

Journalist/Communications Specialist


[email protected]